Contact Us

Cali Love Wear handles support by email, so every answer comes to you in writing. Here is how to reach us and what to include.

How to reach us

Email
[email protected]
Desk hours
Weekdays, 9 AM–5 PM Pacific Time. Saturdays, Sundays and U.S. federal holidays: desk closed.
Response time
within one business day
Phone
There is no telephone support; all requests go through email.

Store details

Store detailsCali Love Wear
Email: [email protected]
Support hours: Weekdays, 9 AM–5 PM Pacific Time
Saturdays, Sundays and U.S. federal holidays: desk closed

We sell online only. There is no shop to visit and no place to drop off or collect a parcel. Please do not mail anything back unless we have asked you to by email; replacements and returns always start with a message from you and a reply from us that explains the next step. Orders placed with a different seller that used this web address before 2026 are not ours, and we have no access to them.

What we can help with

  • Choosing a style or size before you buy
  • Whether an order can arrive before a particular date
  • Changes or cancellations, possible for 6 hours after checkout
  • A parcel that is running late or whose tracking has stopped moving
  • An item that arrived damaged, faulty, misprinted or wrong
  • Payments that were declined, charges and refunds
  • Copyright concerns (see the DMCA Reports procedure)

If your message is about an order, start with the order number. If something arrived broken or wrong, include a photo in that first message so we can sort it out right away. You may also find the answer already on our shipping, returns, order tracking or FAQ pages.

Send a message

This form delivers to the same inbox as our support address. Replies go out within one business day to whichever email address you type in.

    Last updated: November 3, 2026